Job Responsibilities

• The role spends 70% of its efforts to develop Japan business strategy narrative, including end-to-end strategy and communications planning to connect Japan business strategy to internal and external stakeholders.
• The role spends 30% of its effort to develop Novartis Japan’s position narrative around the country healthcare system relevant policies in partnership with Public Affairs, build end-to-end strategy and communications planning to connect the company with stakeholders such as patients, media and associates.
• Elevate the Novartis Japan corporate and business narrative, happenings that exemplifies our industry leadership through leader voices and contents.
• Serve as trusted business partner and communications strategy counsel to key leaders.
• Identify and build visibility opportunities/stages and white spaces to support our business/reputation enhancement plan for our key leaders.
• Generate social media plans for corporate and execute to amplify the narratives.
• Utilize analytics and insights to inform and adjust strategy, accumulate results, and report outcomes.
• Anticipate and shape environment to manage risk to Novartis reputation; advise business partners with specific predictive activities or strategies.
• Have strong alert on industry trends, news and key issues, and business updates to provide recommendations for areas for our leaders to engage or to prepare strategic messaging.
• Be a point person with key executives for external speaking and media opportunities, including media readiness and preparation around policy, business and strategy.
• Play collaborative role across country communications team to plan and implement town halls, leader meetings, organizational change communications and press conferences.
• Work closely with Public Affairs and executive communications to shape and deliver policy, business and strategy priorities.
• Build and maintain collaborative relationships with key functions and global/international corporate affairs and work closely with executive communications.
• Monitor and evaluate performance to achieve and maintain best-in-class outcomes, while being fully compliant.
• Effectively manage and maximize agency ROI.

Key Performance Indicators

• Ability to design an impactful and multidirectional business and strategy, policy communications plan which defies established practices and breaks category norms.
• Success rate in achieving defined communications goals and outcomes in key as defined utilizing the CA function planning (OGSM) and A&I framework.
• Stakeholder alignment of communications strategies, priorities, and objectives within country.
• Manage stakeholders - predict and balance the needs of multiple stakeholders; strong stakeholder management and consensus driven conversations to enable close alignment with critical functions.
• Support and collaboration to corporate comms team members to deliver strengthened and focused communication efforts in-country as a team.
•  Put in place predictive data and analytics to generate data-driven communication plans.
• Early identification, management, and support to Corporate comms head for resolution of critical issues
• High quality relevant relationships with key media
• Manage complexity: make sense of complex, high-quantity, and sometimes ambiguous information to effectively solve problems and take decisions.
• Embrace failure as a learning experience and a foundation for future success.

Ideal Background

Education:

• Bachelor’s degree or above

Experience:

• 10+ years in communications including employee and corporate, media communications with a healthcare and/or pharmaceutical background.
• 3+ years’ experience of being involved in healthcare or pharmaceutical industry association activities or company policy initiatives to address policy and regulation issues/campaigns.
• External communications strategy and implementation with media relations background
• Supported and raised visibility of key company topics through visibility strategies and business strategy communications.
• Leadership & influencing communications, social media content strategy and implementation.
• Led organization and implementation of corporate events, including town halls and press conferences.
• Crisis and issues management 
• Agency management
• Corporate reputation and awareness campaigns

Skills:

• Shaping and driving projects capability.  
• Provide direction, delegating and removing obstacles to get work done.
• Prominent level partnering skills with proven ability to engage and influence stakeholders at all levels both internal and external.
• Understanding of healthcare industry landscape and its challenges around policy and regulations.
• Ability to prioritize & maximize resources.
• Excellent people & communication skills, 
• Business and organizational awareness, enterprise perspective.
• Crisis & agency mgmt.
• Exemplifies a predictive mindset; seeks multidirectional insights to understand our environments and stakeholders, and embraces iterative, measurable experimentation and action. 
• Business and enterprise perspective.
• Excellent business level Japanese and English in speaking and writing.
• Strong business acumen

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:   http://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Accessibility and Accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.china@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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