REQ-10037950
1月 23, 2025
Utd.Arab Emir.

摘要

The PSP Coordinator will support the Value & Access (V&A) team in all operational tasks related to running patient support programs across Gulf countries. This includes managing Free of charge & Co-pay programs documentation and archiving, and monitoring and tracking program-related activities.

About the Role

Maseeraty - Graduate Program a 12-month program designed to provide UAE nationals with real-world experience, enabling them to apply their theoretical learning in practical settings. We have an opportunity for Emirati Graduate to join our Access and Operations Team.

Major accountabilities:

Support V&A team in all operational tasks related to the running patients support programs across Gulf countries including:

  • FOC & Co-pay management:
    • Communicate with ESPs to request the annual FOC forecast and validation on quarterly basis
    • Monthly reconciliation for PAP FOCs across all brands in FOC reconciliation tracker
    • Monthly reconciliation for co-pay invoices/DAs in alignment with finance team
    • Monthly reconciliation for lab tests conducted by ESP
    • Validation for the distributor reconciliation on quarterly basis

  • Documentation and archiving:
    • Archive all internal and external communication related to PSP in the relevant SharePoint
    • Archive all related documents to PSP financial support services
    • Archive all relevant documents including POs, invoices, monthly reports, medical trainings records, Governance board MOM and CAPAs if any

  • Monitoring and tracking:
    • Regular monitoring for all programs related materials to ensure the validity of used materials
    • Regular monitoring for the approval validity for the running programs
    • Follow up on the agreed actions with ESP to ensure full implementation

Key Skills:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and SharePoint.
  • Ability to work collaboratively with cross-functional teams.
  • Attention to detail and accuracy in documentation and reconciliation tasks.

Leadership Behaviors:

  • Demonstrates accountability and ownership in managing tasks and responsibilities.
  • Shows initiative and proactiveness in identifying and addressing issues.
  • Maintains a high level of integrity and ethical standards in all actions.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

International
Innovative Medicines
Utd.Arab Emir.
Dubai
Others
Full time
Early Career (Fixed Term)
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10037950

Access & Operations Coordinator - Emirati Nationals

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